Quality Policy
In line with our company's purpose to manufacture products meeting the customer's requirements at the agreed time, the following Quality Policy is implemented:
- Manufacture and supply pipes with appropriate quality meeting the specified requirements and also the statutory and regulatory requirement to ensure customer satisfaction
- Adopt aggressive approaches to continually improve the effectiveness of the quality management system
- Continuous product improvement and diversification to satisfy the needs and expectations of customers
The purpose of National Pipe Company Ltd. is to manufacture and supply submerged-arc welded pipes in accordance with the quality management system described in this Quality System Manual.
The quality management system described in this QS Manual conforms to the requirements of both ISO 9001:2015 and API Specification Q1, latest edition.
In line with our company's purpose to manufacture products meeting the customers' requirements at the agreed time of delivery and at a reasonable profit, the following Quality Policy shall be implemented:
- No fatal injury, no loss-time injury. Campaigns of GOANZENNI greetings and elimination of unsafety behavior and condition.
- Establishment of safe and stable operation. Planning and execution of renovation of basic equipment, reduction of break-down of equipment and operation error.
- Improvement of running ratio and integrated yield ratio. Improvement of basic quality and execution of countermeasure for downstream pipe clogging.
- Demonstration and utilization of HPM 2-step investment. Improvement of good T-cross ratio and reduction of defect in T-cross
- Cost reduction. Improvement of efficiency of production, cost reduction of coils and plates in purchase, cost reduction of maintenance and investment
- Improvement of customer's satisfaction. Customer's demand and quality first.
In support of the company's Quality Policy, the stated Quality Objectives in the QS Manual shall be implemented.
The Sr. Quality Assurance Manager is hereby appointed as the Management Representative and is responsible to ensure that the quality management system is implemented and maintained in accordance with this QS Manual and ensuring that there is awareness in the customers' requirements and satisfaction throughout the organization.
He has the organizational freedom to ensure that the requirements described in the QS Manual are effectively implemented, communicated and reviewed in various levels of the organization. This shall be through indoctrination, continuing training, regular meetings and introduction of any corrective actions to improve and update the quality management system to new developments and assure for customer satisfaction.
The Sr. Quality Assurance Manager's decisions on quality issues shall be enforced and cannot be changed by any other managers of National Pipe Company Limited.